Phase 1:
Developing a long-term, comprehensive vision for managing and using knowledge within an organization.
Phase 2:
Developing a detailed operational plan that describes how the strategy will be implemented. The plan is created with special consideration given to the drivers and key factors for successful knowledge management.
Phase 3:
Knowledge management is implemented organizationally and technologically in accordance with the measures defined in the operating concept. During implementation, the concept is evaluated in terms of practicability and effectiveness. If necessary, it is adjusted before being rolled out company-wide.
Phase 4:
Knowledge management is implemented organizationally and technologically in accordance with the measures defined in the operating concept. During implementation, the concept is evaluated in terms of practicability and effectiveness. If necessary, it is adjusted before being rolled out company-wide.