Studies show that over 50 percent of all M&A transactions fail to meet their announced synergy targets. The reason rarely lies in the deal itself—it lies in the integration. Unclear responsibilities, a lack of an integration structure, cultural clashes, delays in clarifying how products, services, and processes will be merged—which is what sets the direction for IT—and, as a result, overly slow IT integration are the most common causes.
At the same time, time pressure increases the risk: The longer the integration takes, the greater the uncertainty for employees, customers, and investors.