Whitepaper

Digital workplace 2.0

Frontline Workers, Endpoint Management and Telephony.

The Digital Workplace and Hybrid Work

Mandatory home offices and hybrid working are driving the digitization of communications, but mainly among office workers. As a result, the majority of Frontline Workers worldwide who have face-to-face customer contact or work on the shop floor are cut off from digital corporate channels. Companies have recognized this problem, but implementation is well behind the mark.

The key questions of the Whitepaper

Frontline Worker: The Status Quo

Where do companies stand when it comes to integrating their employees into the digital workplace?

Step-by-step to the Digital Journey

What issues need to be addressed to implement a scalable and secure solution for frontline workers?

Industry specific use cases

Which deployment scenarios inspire employees and increase productivity?

Employee Experience Platform

How can effective employee engagement succeed with a platform like Microsoft Viva?

Unified Endpoint Management

How do you manage all endpoints - whether corporate hardware or private property - in a unified and secure way?

Underestimated hurdle: telephony

Which trends and use cases meet the requirements for hybrid work and digital processes?

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The whitepaper "The Digital Workplace 2.0" outlines the path to a digital workplace for all employees. It highlights important prerequisites as well as opportunities for successful implementation.

It contains exciting findings, including on hurdles and progress in integrating all employees into the digital workplace, from an exclusive survey of around 300 executives in Germany, France and Switzerland conducted by Campana & Schott together with techconsult.

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The authors

Fabrizio Giaquinto

Fabrizio Giaquinto

Senior Account Manager

Christian Koch

Christian Koch

Manager Collaboration & Unified Communication

Martin Weinhardt

Martin Weinhardt

Head of Competence Center Employee Experience

Daniel Burger

Daniel Burger

Senior Manager | Practice Lead Modern Work Advisory & Adoption

Marco Heid

Marco Heid

Manager Social Collaboration