New Work is not only for information workers with video telephony who are working from home, but also needs to be applied to the majority of those employed: the frontline workers. To facilitate the participation of all employees of an organization in the digital transformation process, Campana & Schott is currently working with clients to develop practical solutions for digitizing the work processes of frontline workers. Frontline workers make up more than 80 percent of the workforce worldwide—be it as technicians who are working on production lines, as nursing staff in hospitals, drivers, security and cleaning staff, cashiers or retail workers.
Campana & Schott recently was awarded the Microsoft Partner of the Year 2021 Award in the “Modern Workplace for Frontline Workers” category for the solutions developed by it. The areas of application for these solutions include, without being limited to, shift planning, task management, ordering and approval processes, training and compliance, notifications, and the integration with HR processes.