It is a frequent belief among business departments that IT management will be simplified by "outsourcing services". The opposite is usually true, however: The more commodity services you use, the greater the effort for their operation. Each service provides its own management tool. This leaves the IT department less and less time to look at innovations and take care of the requirements of the business departments. How can the situation be approached?
As a first step, it is important to develop a basic strategy and define which applications and services should be outsourced to the cloud, which are to remain with the company's own data center and which are to be operated as hybrid solutions. In this process, organizations should also abandon legacy investments and view them as ‘ sunk cost ’. Even if a lot of money was initially invested in certain technologies, this does not necessarily mean that you should continue with them. In the context of this initial analysis, it is critical to assess which investments to pursue further – and which not.
Another decision criterion in addition to flexibility, scalability and fail-safety is sustainability. The 2021 Future IT Report, for example, shows that more than half of businesses already have sustainability goals for their IT. These are often easier to reach by moving services to the cloud. Because cloud data centers have high sustainability goals that they are required to reach and maintain as a result of pressure from their customers as well as compliance requirements. State-of-the-art cloud hyperscale data centers, for instance, have a power usage effectiveness of less than 1.25–whereas traditional data centers have an index of 2. Working with cloud data centers enables organizations to better achieve their sustainability goals than by operating their own data center.