Future Organization Report

What makes tomorrow's organization successful

Agility is no longer seen as just a trend: The second edition of the Future Organization Report impressively shows the current status and progress of agile transformation in companies and at the same time provides valuable recommendations for action. The study is published by the Institute of Information Management of the University of St. Gallen in cooperation with Campana & Schott.

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Key questions of the study

Status quo

How agile are companies today and what influence does agility have on the ability to change?

Development of agility

What changes can be observed after one year and what are the most important current trends?

Success factors

Which factors have the greatest influence on the agile transformation of an organization?

Agility in times of crisis

COVID-19: Are agile companies really more resilient in times of crisis?

Employees in focus

What role does an agile mindset play among employees and how can it be promoted?

Customer orientation

How do agile companies take their customer orientation to the next level?

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About Future Organization Report

The Future Organization Report examines the challenges, approaches and success factors in mastering agile transformation processes in companies from Germany, Austria and Switzerland.

The study is published by the Institute for Information Management at the University of St. Gallen in collaboration with Campana & Schott.

The survey 2020 involved 449 managers and employees from companies across different industries already involved in agility. In addition, the findings from interviews with 21 top decision-makers were incorporated into the results.

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Comments

These days, corporate resilience is an important factor of success. The ability to see current and future changes as opportunities and quickly respond to changing conditions creates special challenges for many companies. They must be flexible, they must consistently focus on the customer, and they must invest in continuous employee development. The Future Organization Report 2020 uses scientific insights to offer an impressive description of what the successful organization of tomorrow will look like.

Anna Adler
Director Corporate Development
Campana & Schott

The agile mindset of employees is one of the key factors for a successful agile transformation. This study turns the agile mindset into something tangible and explains its main adjustment features. In addition, the report also highlights the areas in which companies can become even more customer-oriented. In this way, the Future Organization Report 2020 delivers exciting impulses and insights for successfully implementing the agile transformation.

Prof. Dr. Jan Marco Leimeister
Director at the Institute of Information Management
University St. Gallen