Change Management | Campana & Schott

Every project changes the way people work. Technically, everything may be in order—but if those affected aren’t brought along for the ride, the project will fail to have an impact, and its value will be lost. We integrate change management directly into project management: in a people-centered, systematic way focused on measurable adoption—based on established models (including ADKAR) and our own implementation experience.

Studies show that up to 70 percent of all transformation projects fail to achieve their goals—rarely due to technical errors, but mostly because of a lack of willingness to change. Employees are not sufficiently involved, there is a lack of active and visible sponsorship from top management, leaders do not act as role models, and change management is viewed as a communication measure to be implemented at the end of a project.

That’s too late. Real change doesn’t come from an informational email sent before go-live. It comes from early involvement, honest communication, targeted empowerment, and consistent follow-up—from the very beginning, as an integral part of the project. And because organizations today are managing many changes simultaneously, we don’t think of change on a per-project basis: We build change capacity as a lasting competency and manage the burden of change across the portfolio.

This is exactly where professional change management comes into play. Through early involvement, clear communication, active sponsorship, and targeted empowerment, we create the conditions necessary for new processes, systems, and ways of working to be truly embraced and sustainably embedded in everyday life.

Have you ever been in this situation?

New Processes, Old Habits

“The system is live—but our employees are reverting to the old processes.”

IT and Process Managers

Managers aren't on board

“Management isn't behind the project—and the entire organization can sense that.”

Project Management / HR

Communication Without Impact

“We communicated. But nothing really changed.”

Transformation & PMO

Transformation rarely fails because of technology, but rather due to a lack of acceptance and a failure to change behavior. Projects are planned, processes are defined, and systems are implemented. But without active sponsorship, effective engagement of those affected, and targeted empowerment, usage falls short of expectations. This is precisely where professional change management comes in: It builds acceptance, promotes adoption, and ensures that change is not only decided upon but also put into practice.

Make change a real success.

New processes, digital solutions, and transformations only realize their full potential when people embrace them and actively use them. Without effective change management, potential remains untapped, resistance persists, and project goals are not met.

We help you effectively shape change from the very beginning, engage leaders, and embed sustainable adoption within your organization.

Do you want your transformation to truly take root? Talk to our experts.

Our Services

We support change at every level—from strategy to operational enablement.

Change Strategy & Roadmap

We develop a customized change strategy—based on established models (ADKAR, Kotter)—that is tailored to the transformation, the organization, and those affected, and we build change capacity as a lasting competency.

Stakeholder Analysis, Change Strategy, ADKAR, Impact Assessment, Change Capacity

Communication Planning

We plan and design communication strategies for transformation—honest, tailored to the target audience, and effective.

Communication strategy, storytelling, message architecture

Executive Coaching

Leaders are the most important change agents. We empower them to actively fulfill their role as role models.

Leadership coaching, role modeling, change leadership

Employee Empowerment

We develop and deliver training programs, workshops, and skill-building formats that truly prepare people for new challenges.

Training, Workshops, Blended Learning, Adoption

Change Network & Influencers

We build change networks—with ambassadors who drive change throughout the organization.

Change Agents, Champions, and Multiplier Network

Adoption Measurement & Performance Monitoring

We make change measurable: with adoption KPIs, pulse checks, and feedback loops that identify blind spots early on.

Adoption tracking, KPIs, feedback, impact measurement

Why Campana & Schott?

For us, change management isn't just an add-on—it's a core component of every transformation project we support.

Integrated, not tacked on.

We integrate change management with project management and the PMO from the very beginning. This prevents the typical mistake of treating change management as a quick fix right before go-live.

People-centered through and through.

We start with the people affected: Who are they? What do they need? What motivates them? Only then do we develop measures—not the other way around.

Managers as a key factor.

We hold leaders accountable and empower them to actively lead change—not just communicate it.

Adoption as a measure of success.

We measure impact: not project progress, but genuine behavioral change. For us, adoption KPIs are just as binding as the timeline and budget—because excellent change management makes it many times more likely that project goals will be achieved.

Our people make the difference.

Change management requires empathy, experience, and a willingness to address uncomfortable truths. Our experts bring all of these qualities to the table.

“Change can't be imposed. It has to be experienced, explained, and made possible. We work with people—not over their heads. That's the difference between change that lasts and change that fizzles out after three months.”

Torsten Krämer
Head of Changemanagement +
Campana & Schott

“Leaders are the most important drivers of any transformation. If we involve them early on and empower them in their roles, it changes the entire course of a project.”

Christoph Gudernatsch
Head of Implementation and PM Strategy
Campana & Schott

Impact That Matters

We measure change by actual behavioral change and value realization—not by project progress.

200+

Change Projects Successfully Completed Across Various Industries

> 90 %

Of our clients are hiring us again

33 of 40

DAX-listed companies trust Campana & Schott

Over 250 clients—ranging from DAX-listed corporations to small and medium-sized businesses.

Geistlich

Scalable collaboration, secure processes, and satisfied employees: Geistlich is establishing a Digital Workplace that combines technological excellence with a true employee experience.

To the project

Schweizerische Post

Swiss Post is advancing the company-wide rollout of Microsoft Copilot with strategic foresight and strong commitment. In partnership with Campana & Schott, the organization has developed and is successfully executing a comprehensive rollout strategy.

To the project

Barmer

Azure Virtual Desktop deployment feasibility study.

To the project

Whether it’s digital transformation, new processes, organizational development, or an M365 implementation: With integrated change management, you can build buy-in, strengthen your organization’s ability to adapt to change, and increase the likelihood of achieving your project goals in a sustainable way.

We support you every step of the way—from the initial analysis through leadership enablement and communication to the measurable integration of changes into your day-to-day work.

Schedule a consultation now