Many organizations have already moved beyond the experimentation phase of Agentic AI. Early use cases are delivering measurable value, business units continue to identify new opportunities, and expectations for the technology are rising.
Yet this is precisely where the real challenge begins. In his latest interview with IT Daily (only available in German), Bastian Emondts, Principal and Head of App Innovation at Campana & Schott, explains that long-term success depends not on the first AI agent, but on an organization's ability to operate a growing number of agents in a structured, secure, and cost-effective way. Without the right foundations in place, companies risk repeating patterns familiar from previous technology waves—fragmented solutions, limited transparency, and increasing operational complexity.
For organizations, this means that as agentic AI adoption expands, questions around governance, architecture, integration, and operating models move increasingly into focus. Demand from business units often grows faster than IT’s ability to deliver new solutions with the required levels of quality, security, and speed.
How organizations can make the transition from isolated success stories to a scalable agent ecosystem—and the role platforms, standards, and organizational structures play in that journey—is explained by Bastian Emondts in the full interview.
Read the interview on IT Daily:
Scaling Agentic AI—But How?
(only available in German)