In the past, almost all Kulzer employees had a fixed workplace in the company. The client management of their devices was largely done on premise. The processes were outsourced to a service provider and often lacked the desired flexibility and speed. It was not a forward-looking scenario for mobile working.
At the same time, Kulzer—like many other companies—finds themselves exposed to ever-growing and increasingly complex cyber risks. The tools previously used to protect against attacks were not optimally integrated and no longer able to provide adequate protection in the long term. In addition, Kulzer's management board had to decide in mid-January 2021 whether the contract with the previous provider should be continued.