Microsoft 365 is generally a good platform for the apps, as it is already in use among the information workers at the company – and in many frontline jobs as well. Standard tools such as Teams, SharePoint, and Yammer can already support many use cases. This means companies don’t have to reinvent the wheel. Instead, they can use a proven platform to create a quality employee experience.
Microsoft Teams offers many features for this. True, not all features are needed for all use cases, but when making their decisions, companies should be sure to consider that as digitalization advances, new use scenarios are constantly being added for frontline workers as well, and requirements are growing ever more stringent. Instead of individual solutions, Microsoft Teams offers a standardized platform that can cover a full range of use cases now and into the future.
When making their strategic choices, companies should also take the platform’s flexibility, ability to adapt to future needs and challenges, scalability, and expandability into account. A bit more change management is needed with Teams, but the time, effort, and expense involved in IT management don’t simply expand immeasurably, as would be the case with an ever-increasing range of individual solutions. All this makes Teams the ideal platform for the digital transformation, for information workers and frontline workers alike.