Knowledge is crucial, as everyone knows. And yet, many companies have still not established lasting procedures and structures for knowledge management. Especially now, with young people no longer sticking with one company for the long term and the baby boomers approaching retirement, comprehensive and lasting knowledge management is a critical competitive advantage for any company.
But organizations are diverse, and so are their requirements for long-term knowledge management. There is often also a lot of uncertainty about finding the right solution. But one thing is certain: Humans alone are no longer able to generate knowledge out of the wealth of data present within an organization. There is simply too big a range of data, with too many tools.