Leveraging ticket analytics to drive business value and efficiencies.

In today’s fast-paced business environment, efficient support processes are critical for maintaining productivity and ensuring smooth operations.

Boehringer Ingelheim, a research-driven biopharmaceutical company with over 53,000 employees,relies on ticketing systems to manage and resolve their support requests. Download our white paper to read the full story.

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Daniel Fernau

Senior Consultant

Ramón Roales-Welsch

Business Lead Data & AI