Based on its own best practice approach, Campana & Schott created a decision-making document for the implementation of the project. The team first worked with Wanzl to develop a sound, forward-looking strategy with a focus on the benefits to be realized.
The strategy was devised over five steps:
- Project setup with kickoff and envisioning
- Business alignment on the basis of interviews with representatives of the departments and other stakeholders
- Determination of the tool landscape via workshops for the IT development plan
- Roadmapping for planning purposes, including governance and change management
- Presentation of results with decision-making document for next steps
To this end, Campana & Schott analyzed the requirements and potential of the digital workplace based on ten collaboration scenarios: file sharing, teamwork, communities, corporate news, business applications, search and people, learning, hybrid work, self-organization, and onboarding. These scenarios match those found in the German Social Collaboration Studie.
The roadmap was created based on the following four workshops
- The Business Alignment Workshop served to identify the requirements arising from the departments and prioritize them based on the ten DWP scenarios.
- The Governance Workshop defined the action fields in the area of DWP governance based on the dimensions of strategy, design, transition, and operations.
- The Change Management Workshop encompassed getting to know the DWP change framework and analyzing the existing situation in order to identify action fields for embedding the DWP within the company on a lasting basis.
- Identifying a target tool landscape made it possible to gain an overview of the current and future tools involved in the digital workplace. This step has also enabled identification of potential for minimizing licensing and operating costs.
Finally, the key modules from the roadmap were depicted based on 12 project profile cards. The cards encompass various tools and the areas of file and document management in the cloud, intranet, newsletters, onboarding hub, change management, and governance. For each area, the project profile cards describe upcoming tasks, project goals, risks in case of non-introduction, necessary resources, the time horizon, and the expected time, effort, and expense. This forms the basis for short-, medium- and long-range project planning for the further development of the digital workplace at Wanzl.